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Cognisant Associates
  • Home
  • Business Services
    • Business Consulting
    • Business Grooming
    • Business Finder
    • Exit Planning
  • Marketing Services
    • Marketing Consulting
    • Web Presence
    • Web Solutions
    • Market Entry
    • Product Life Cycle Management
  • Legal Services
    • Legal Services
    • Commercial Legal Services
    • Personal Legal Services
    • Accountancy Services Spain
    • Conveyancing Services
    • Residency in Spain
  • About Us
  • Articles
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Tag: Customer Service

Customer Service - Multichannel
August 11, 2016November 20, 2025Business

The Rise of Multichannel Customer Service

Transforming service delivery from 1-on-1 to 1-2-Many The Internet changed not only the way we market and shop, but also how we […]

Customer Satisfaction
May 1, 2012November 20, 2025Business, Hospitality, Marketing

Science of Customer Satisfaction

5 Golden Rules With the economic downturn that followed the 2009 banking crises, attention has shifted towards cost reduction, profitability and growth. […]

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We help small and medium sized businesses to organise and compete in an increasingly competitive and uncertain world.

  • Business Strategy
  • Business Management
  • Business Acquisition
  • Exit Strategy
  • Product Management
  • Marketing Services
  • Legal Services
  • Brexit and Taxation for Properties in Spain
  • 4 Rules of Quality Decision Making
  • How to set up a business in Spain
  • Art of Pricing
  • Internet Platforms and Illusion of Empowerment
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