4 Rules of Quality Decision Making
How to make better decisions In the world that judges success purely on short-term financial performance, it is easy to follow the […]
Tag: Strategy
Art of Pricing
6 Secrets of Successful Pricing Strategy I was talking with a potential client and we were discussing general approach to pricing. After […]
Internet Platforms and Illusion of Empowerment
The rising popularity of Gig Economy is creating an opportunity for platform owners to disrupt the market norms disguised as empowerment tools. […]
The Rise of Multichannel Customer Service
Transforming service delivery from 1-on-1 to 1-2-Many The Internet changed not only the way we market and shop, but also how we […]
Brexit and the impact on your business
Well, the EU referendum is over, and we can now get on with our lives! Hang on a minute, our lives have […]